What are Facebook Product Sets

Facebook product sets are groups of products from your catalog matching specific filters. Most common examples include product sets with filters based on brands, categories, colors or within a price range. You need product sets to promote them in an adset according to Facebook Ads policies. Our system helps you […]

How to integrate with Facebook

To fully integrate your account with Facebook there are a few steps to a successful setup. You will need to : be admin of a business manager have created an ad account be admin of a page manage a pixel on your website If you already have those you can […]

Example email template format

If you need an example of an email template, you can download and use our generic template. Also, you can use the following images for products, banners in a gallery template, instead of having missing images: Logo Image https://files4.vtcdn.net/_assets/images/logo.png Large Banner https://files4.vtcdn.net/_assets/images/brandimage.png Product Image https://files4.vtcdn.net/_assets/images/productimage.png Campaign Image https://files4.vtcdn.net/_assets/images/campaignimage.png

How to exclude users from a segment?

Most of the items you want to include users who have some attributes with specific values, or did specific actions within a timefram. But how do you exclude part of those users? There are a few ways, depending on whether you segment by attribute or by their activity. Most cases […]

Custom Javascript on every page

As you can find out here, you can have custom javascript to load on every page. Because almost every site is unique, or the theme of your CMS is a bit different, you might need to do small adjustments, without a developer to make changes to the site. Here is […]

Emailing campaigns content

When you add a new campaign variation to any campaign, you have the option to use the visual editor. In order to use it, you have to choose one gallery template to use. If there is only one template option, then it means you don’t have a customized account template. For more […]

What are some default images I can use in my templates

Use the following images for free in any of your campaigns. They are delivered through our CDN’s. Preview Image URL https://files2.vtcdn.net/_assets/images/close_simpleX.png https://files2.vtcdn.net/_assets/images/close_cross.png https://files2.vtcdn.net/_assets/images/close_simple.png https://files2.vtcdn.net/_assets/images/close_simple2.png https://files2.vtcdn.net/_assets/images/close_simpleX.png https://files2.vtcdn.net/_assets/images/close_window1600.png https://files2.vtcdn.net/_assets/images/close_x_black.png https://files2.vtcdn.net/_assets/images/close_x_gray.png https://files2.vtcdn.net/_assets/images/close_x_white.png https://files2.vtcdn.net/_assets/images/close-icon-white-border.png https://files2.vtcdn.net/_assets/images/close.png Other images: Image preview Image SRC https://files2.vtcdn.net/_assets/images/ajax-loader.gif https://files2.vtcdn.net/_assets/images/brandimage.png https://files2.vtcdn.net/_assets/images/campaignimage.png https://files2.vtcdn.net/_assets/images/productimage.png https://files2.vtcdn.net/_assets/images/logo.png https://files2.vtcdn.net/_assets/images/no_image.png https://files2.vtcdn.net/_assets/images/pattern1.png https://files2.vtcdn.net/_assets/images/pattern2.gif https://files2.vtcdn.net/_assets/images/push-notification.png https://files2.vtcdn.net/_assets/images/stars_0.png https://files2.vtcdn.net/_assets/images/stars_1.png https://files2.vtcdn.net/_assets/images/stars_2.png https://files2.vtcdn.net/_assets/images/stars_3.png […]

How should phone numbers be formatted?

You can import user phone numbers to send text messages to those using our system. Currently we have integration with Twilio and SMSAdvert. The number format needs to follow the following format: [+ country_prefix] phone_number For example: +34912345678 Spain number +1456-456-9845 US phone number When we do receive the “tel” […]