Before creating any campaigns

Once your account is registered there are a few settings to be made before creating your first campaign. Depending on you business type and shop platform you might need to add product feed url in Setup -> Product Feed -> Parsing. Your domain will have to be authenticated, or you can add […]

How to resubscribe hardbounced users

Here’s how you can resubscribe hard bounced users. Go to Users- > Add emails -> in the Manually add emails tab copy&paste the email addresses. You can also click Clean emails to make sure the email addresses are valid. Then under “Add attributes to these email?” select the attributes from […]

Testing interaction campaigns without integration

Testing an interaction campaign can be done if you have an account but didn’t integrate your website. For this you need a browser extension like Custom JavaScript for websites, depending on the browser there can be other extensions. Add the integration script from your account, Settings -> Account profile -> […]

Understanding activity segmentation

Segmentation can be done based on user profile attributes and user activity. Here we will talk about user activity. By activity we mean events specifically done by your users on your website or email and events created based on campaigns or their online behaviour. Site events: view product page, add […]

Can I know what IP are you using to access our servers?

We can not provide you the IP because we use more than one server and there is also the possibility that these  servers will be changed depending on how many more we will add. This applies to: feed parsing (accessing feed URL on your server) email sending using your SMTP […]

Our images from gallery templates you can use for free

Feel free to use the following images in your html templates. Just copy the source and paste it in your html.