How coupon codes work

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Unique coupon codes can be sent automatically to users in transactional and workflow campaigns.

  1. sending unique codes makes sense for ongoing campaigns, that are running for a longer period of time
  2. having them in bulk campaigns (recurring/newsletter) come with a big risks:
    • finishing the ones you copied in our platform when the email delivery segment is higher than available coupons
    • overloading your servers (in the case of using API’s) with a huge number of requests at once.

How coupons are requested

Every time an email is sent is goes through a series of steps. Regardless of the type of coupons you have configured, the coupon code request is made in the process step of each email sending.

  1. Along with dynamic tags and product recommendation replacement in the content, a request is made based on the **|voucher_codeX|** tag found in the template.
  2. If code is received successfully, the received code replaces the tag. The format is usually vt_XXXXXXX for all codes generated using our integration module

How to generate the coupon codes

There are a few ways we handle promotional coupon codes for you:

  • Generate many at once in your ecommerce crm and add them in our platform. You need to copy/paste them, one per line, into Setup -> Coupon Codes
  • Request for a specific URL you expose on your server. We can pass the email as param, using the following syntax: **|user.email|**. See more details below.
  • Use any of our integration modules

Coupon codes using our integration modules

Integration modules with support for coupon code generation on the fly, for each email sent:

PlatformTypeExpiration (days)ValueMinimum spend
Prestashopfixed
percentage
free shipping
yesyesyes
Woocommercefixed
percentage
free shipping
yesyesyes
Magentofixed
percentage
free shipping
yesyesyes
Shopifyfixed
percentage
free shipping
yesyesyes

Coupon code screen

Here’s a screenshot of Coupon editor for Prestashop/Woocommerce. Similar settings are available for the rest of modules.

How to create a server side URL to generate coupons

Our server will make a GET request to the URL specified in coupon settings. We replace **|user.email|** with the actual user email address for which we send the email.

Your request must respond in the following formats:

When the request is successful. If the response field element is a list, will use the first element of the list.

{"status": true, "response":"coupon_code_unique"}

For unsuccessful requests:

{"status": false, "error":"Error description whatever"}

The request is only tried once per voucher from our servers, with a timeout of 3 seconds.

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