Need help? Search here: Tip: Use arrows to navigate results, ESC to focus search input Popular topics 3rd Party Integrations 8 articles How to send Text messages using Twilio Configure FTP servers for data import & export How to send emails using any SMTP How to Send Emails Using External Email Providers How to send emails using Sendgrid Show all Onsite Campaigns 31 articles How to collect birthdates from your visitors How to get Last Source when submitting a form Interaction Template Format Common issues with onsite campaigns How to add dynamic data to interaction template Show all Users & Segments 30 articles What are list pages User Attributes with default values How to exclude users from a segment? How should phone numbers be formatted? How to check last user activity and emails received Show all Tracking & Analytics 4 articles How are visitors identified on the website? How to track VT users using a custom segment in Google Analytics How to track behaviour inside Google Analytics How to set UTM tracking for campaigns Text Campaigns 2 articles Send your first Text message How to send Text messages using Twilio Subscription Lists / Services 5 articles How to upgrade your account to use Recipients Lists Dynamic Tags for your lists What are users lists and how they work How user lists work with campaigns. How to add new lists of users? Reports 10 articles How to read Campaign Processing Stats Email Open and Click reports What are email webhooks About catalogue reports E-commerce activity reports Show all Push Campaigns 9 articles How to rest Push Notifications permission How to preview or test Push Notifications What are push campaigns? How push notifications work Webpush Notifications ask for permission Show all Product recommendations 11 articles FAQ Product Recommendations How Algorithm Fallback works How to test product recommendations How to include Products inside emails Cross sell after purchase Show all Product data feed 7 articles Example data feeds Secondary data feeds Extend feed parse parameters How to auto generate product feed from event data How to preview Product Feed Show all Poll & Survey campaigns 2 articles What are survey campaigns How to Update User Tags based on Poll and Survey answers Platform Guide 4 articles First steps with our Platform. Get started with Automation Campaigns What can you do with our platform Platform Basics Partner Integration 2 articles MerchantPro integration Gomag Integration Other articles & questions 22 articles What IPs are you using to access our systems? 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When are inactive accounts disabled? How to demo the APP to your clients. How to enable onboarding steps for accounts Invoice create, send & auto-payments Show all Advisor Campaigns 2 articles Advisor Campaigns Content/Template Advisor Campaigns Video Tutorials 13 articles [Video] How to add icons to the email’s subject. [Video] How to update your product’s data [Video] How to manually unsubscribe an user [Video] How to change the name and the address from which the email are sent [Video] How to segment the users who have not opened a campaign Show all