Having product feed syncronized with our system allows you to do very advanced segmentation based on product data.
- for automations conditions are validated in real-time, against any product attribute
- for historic segmentation, we use product data from the time of event.
- bulk segmentation can only use the following: ID, price, category, discountPrice, filters and idInShop. If you want to have full product data you will need the check your license.
Most common issues
Automation conditions do not get triggered
- you use an attribute not available in the feed or it has a different value
- Please check available product data by going to Setup > Product Feed
- Filter catalogue to check active products that match your conditions in Setup > Product Feed > Catalog. Learn here how to query product catalogue
Segment count returns 0:
You created a segment based on product activity and it returns 0 results.
For bulk segmentation please only use item ID or the following attributes: price, category, discountPrice, filters and idInShop
Querying for all other attributes for enterprise accounts only, with dedicated product storage.