Meta Whatsapp templates support dynamic data. To read Meta Templates guidelines, please click here.
There are a few element types that support having dynamic tags. Those tags are always defined with the following format {{1}}.
You can replace those dynamic tags within dynamic templates with dynamic data from our system:
- user attribute:
- Example: {{user.firstname}}
- event data
- Example: {{event.generic.total}}
- account information:
- Example {{shop.title}}
- item data
- Example {{item.url}} {{item.title}} {{item.image}}
When creating templates in Whatsapp Manager, you need to keep in mind the following:
- for tracking URL’s always use the following URL format
- https://hook.vtcdn.net/secure/click/{{1}}
- we are replacing {{1}} with the value that will redirect the user to a valid URL and also track the click
- for carousel data, or where there are Loops, just use {{item.attribute}}, according to the product catalogue we track. The system automated dynamic data replacement
- for generating unique vouchers we limit one voucher per message sent. This can show up in any dynamic field.