How to automate data import

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Currently we are able to automate data import through various sources: APIs, FTP servers, S3. This depends on your account configuration and requires technical knowledge. We accept CSV and XML files.

The following data can be synchronized automatically using data files:

  • users: identify (update and insert)
  • events: custom or standard events

Use cases:

  • customer lists generated by other systems
  • offline point of sales purchases
  • subscribers collected by other third parties

In order to setup data synchronization you need the following:

  • FTP server credentials (or contact us about the FTP we manage for you)
  • File structure (CSV or XML)
  • File structure interpretation: this can be configured with our support.

To get started go to Setup > Data Import

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