If you forgot your account password you will need to do the following steps:
1. Click Reset my password in the login screen
![](https://help.vtcdn.net/wp-content/uploads/2016/06/img_57532109d836a.png)
2. In the new form enter your email address and the new password
![](https://help.vtcdn.net/wp-content/uploads/2021/08/image.png)
2. You will receive an email with a link that you need to click. This will confirm password change. If you do not receive the email contact us.
![](https://help.vtcdn.net/wp-content/uploads/2021/08/image-1-1024x450.png)
4. Use the new password to log in.