There are multiple ways of user identification (who did the event) on our backend systems:
- User ID: the ones set by our Web Pixel
- User email address of an existing user.
- Internal Customer Id (UUID), depending on your account configuration
- Phone Number
- Unique identifier (_vtsid): this works in conjunction with Web Pixel and must be sent prior to Server Side request
- set _vtsid in the event set along with a known userId (Defined by our system)
- send the same unique _vtsid along with another any other event, without a userId, and we match it with the previous one. Not that the the timeframe between events is maximum 24 hours