Sometimes people simply don’t see or do not use the unsubscribe link at the bottom of the emails. Or they are too lazy to click on it.
Here are some ways to manually unsubscribe a user:
1.From the user profile page
Each email address has a profile page. You can search using its email address., in Users > Find Users
Clicking on the email address will display the user profile information.
Unsubscription for each list
For accounts with lists enabled you will need to unsubscribe user for each list that you want not to receive emails any more.
We recommend using “removed from list” instead of “unsubscribed” to keep tracking of being removed manuall.y
2. From the list unsubscription page
If you have lists enabled for your account, each list has dedicated unsubscription pages.
Go to Users > Lists and for each list you will see a menu like in the following screenshot.
Go to Pages and open Unsubscription page link. There you enter email address you want to unsubscribe and submit it.
