How to debug events and campaigns

You might want sometimes to see if campaigns conditions are validated, or event/user data is correctly inserted into the email template.

As you know we gather user events on various browsers (mobile, desktop, tablets or even offline). This information is gathered by our servers and analyzed in order to trigger and send the campaigns.

To see in real-time all the events received by a specific account you need to go to Setup->Activity Feed

To debug an event, you just click it to expand details. That’s all the data we receive about it.

You can use this information to preview campaigns&templates. Copy the entire object, including {} and paste it in any template preview (for transactional campaigns only).

It will simulate the sending of an email based on this event, assuming that all campaign conditions are valid and time passed after the event.

If you only have an email address to debug, enter user email address or user ID in the top input. It will only replace user tags, and some dummy event data

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