How to test email content

You can test email content you create under your campaigns. We recommend the following tests to be done: when an email template it’s changed. This test should be the most thorough, for all main email clients, on browser, desktop or mobile devices. when a new campaign is created or modified. […]

Opencart module questions

You are using one of our Opencart integration modules. Based on various shop configurations here are the most common issues: Product URL’s are not valid catalog/controller/module/VTfeed_opencart.php?sef=on When we synchronize product information, the endpoint accepts variables to make changes to the exported data. For sef param, you can set the following […]

Soft bounce vs Hard bounce.

What is a soft bounce Soft bounce means that the email address was valid and the email reached recipient server. However, the server could not deliver it to the address for reasons like the following: email address was full and could not receive more emails the server rejected the email […]

Email Open and Click reports

By default we track email opens and clicks using the same industry-wide implementations: How is Open tracking done: An invisible Image is added to the email content. The image is unique per email sent. When the image is loaded we register an email open event. Users are using an email […]

How to preview an email

After finishing the editing of the email, you can see the way your final email will look by clicking the PREVIEW button from CONTENT section. This will make all the processing to also call recommender engine and to replace dynamic tags and modifiers within the content. Options in the preview […]

MerchantPro integration

We offer integration with MerchantPRO. You need to go your dashboard and enable the app. What you can do Integrating MerchantPro with us: email marketing and email retargeting facebook ads onsite interactions product recommendations push notifications surveys and polls landing pages The following aspects are covered by the integration: product […]

Manually check web pixel integration

This is a step by step article to check for an end-to-end manual integration for our Web Pixel. Prerequisites: Account is already created and you have access to it. You have a product data feed that we can use for synchronizing product information You know how to use a developer […]